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| Store Policies |
| ORDER & SHIPPING |
- In stock items are processed in two business days from receipt of order
- Weekend orders entered on Monday
- All holidays observed and orders entered on next business day
- Billed when shipped unless otherwise stated
- Prices subject to change without notice
- All California orders will be charged 7.75% sales tax
- All orders over $60.00 are free standard domestic shipping; $30.00 for approved professionals
- We ship United States Postal Service
- First Class
- Parcel Post
- Priority
- International
- We are not responsible for packages after delivery
- We are not responsible for customs and duties from your country
- We are not responsible for packages after they arrive at customs. We can track only to there.
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| If you feel your package might be lost please contact us ASAP to start a track for the items |
| RETURNS |
- Notify us within 10 business days of receipt of order
- Mark original box with RMA# given; if not marked it will be rejected
- Place all items for return in box, unused and in original condition
- Refunds will follow the receipt of merchandise in proper condition and by original form of payment
- Make-Up Stations are not returnable, please consider before purchase
- Any item that is used, broken or not in original condition cannot be returned
- Items within 30 days of receipt can be returned for refund or credit
- Items that are over 30 days from receipt can receive credit up to 60 days, after 60 days no credits issued
- There will be a 20% restocking fee on all returns, please review orders carefully. There are no restocking fees on exchanges
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| WARRANTY |
- Cantoni offers a one year warranty on any manufacturing defects
- Damage from improper use, storage, baggage handlers, airlines or other persons does not qualify
- Original receipt needed to qualify for the warranty
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| PRIVACY |
- Make-Up Productions uses an industry standard Secure Socket Layer (“SSL”) authentication and encryption process
- No names or information are sold to any partners or affiliates of Make-Up Productions
- Any information gathered is for use of processing orders at Make-Up Productions
- If you’re receiving emails and would prefer not to please email us to be removed
info@makeupproductions
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Productions Notes
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Get industry news and information, tips and advice, answers to questions, terms and definitions all on the topic of professional make-up  |
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Crew List Information
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